10 Ways to Be A More Effective Listener

10 Ways to Be A More Effective Listener

(Image: ThinkStock)
(Image: ThinkStock)

Communication requires two things, talking and listening. A key component of many jobs is being able to speak eloquently and get your point across to a team or a client. Speaking eloquently means that you are clear and concise and the people you are speaking to are engaged and fully comprehend what you are saying. This requires active listening; making sure that you are aware of body cues so you know the audience is engaged.

The flip side of being a good speaker is being able to listen as well. You’ve delivered your spiel and now it is time to receive feedback. Michelle Crawley a marketer who wrote for Forbes BrandVoices highlights 10 ways to be a better listener. Here’s what you should know:

  1. Stop talking. If you want to hear what someone has to say, you have to be silent.
  2. Block out the distractions and really concentrate on what the other person is telling you. Don’t let your mind wander.
  3. Fine-tune your senses. You can glean a lot of information from tone, delivery, body language and surroundings.
  4. Maintain eye contact.
  5. Really hear what the person is saying, instead of thinking ahead about how you are going to respond or about how you’ve had a similar experience. It’s not about you.
  6. Instead of taking notes, just listen–carefully.
  7. Repeat back some of the points you are hearing to verify and clarify.
  8. Ask open-ended questions because these elicit a more descriptive response.
  9. Give cues–both visual and auditory–that you are following what the other person is saying.
  10. Don’t be afraid to follow up when necessary.

Read more at Forbes