Play The Role

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If you’ve ever found yourself in one of life’s sticky situations, clueless about how to handle it or what to sat, take a cue from Lifescripts: What to Say to Get What You TX: Want in 101 of Life’s Toughest Situations. This book deals with a range of common, yet awkward, office, business, personal finance and family matters.

Issues such as breaking bad news to a client, criticizing a subordinate’s work, getting a bank loan -0- even how to send a meal back at a restaurant and broach the subject of a prenuptial agreement to a future spouse –are addressed. Each scene is broken down into actual dialogue with strategies and tactics, depending on how the tide of conversation turns. For example, the scenario on asking someone to become your mentor offers responses for when the individual accepts, declines, is already committed or is suspicious of your motives. The scenarios are also adaptable for face-to-face or telephone discussions.

Lifescripts: What to Say to Get What You Want in 101 of Life’s Toughest Situations (Macmillan Books, $21.95, paperback. To order, call 800-428- 5331)