Agenda

Thursday, September 3

I.D. badge and wristband are non-transferable and MUST BE WORN to all functions for entry. If lost or stolen they will not be replaced.

7:00 AM – 6:00 PM                                                                Amarante

Golf & Tennis Challenge Tournament Staff Office

10:00 AM — 8:00 PM                                                              Palazzo A

Golf & Tennis Challenge Registration hosted by US Virgin Islands
All participants should stop by the check-in desk to receive tournament information and credentials, including a Polo Ralph Lauren gift bag.

Don’t forget to sign up for the following:

Aetna Health Workshops

Fitness Classes
3-on-3 Basketball Tournament hosted by Pepsi/Gatorade
Beginner’s Golf Clinic
Beginner’s Tennis Clinic
Volleyball Tournament
Brooklyn Belly Dance Boot Camp hosted by PepsiCo
Funk & Soul Yoga for Flexibility hosted by PepsiCo
To The Core hosted by PepsiCo

A reminder to all spa participants–If you have not signed up for your package treatments, please contact the spa directly.

2:00 PM — 5:00 PM                                                                Coquina Ballroom

The Expo Zone

Stop by and check out the event sponsors and vendors’ products and services. Participate in our Gaming Lounge; have some fun with your fellow attendees!

Activities In The Expo Zone

3:00 PM — 4:00 PM – Artist Row

Have an eye for art or maybe you’re wondering what to look for when purchasing that “must have” piece.  Our expert gives tips on the “dos’s” and “do not’s” when considering your next purchase…which just might be found as you browse the “Artist Row” featuring art from artists across the nation.

3:00 PM – 6:00 PM                                                                 J.W. Marriott Tennis Courts

Tennis Ratings

All participants in the competitive events must be rated for tournament placement.

4:00 PM — 5:30 PM                                                                Salon 8

Power Networking  – Young Professionals Networking Lounge hosted by Microsoft

Start your weekend by experiencing the Art to Networking facilitated by Lawrence Cooke. Meet and create connections with your fellow attendees.  First time attendees can learn what to expect and how to get the most of out of this years Golf & Tennis Challenge experience.

8:00 PM – 11:00 PM                                                               Mediterranean Ballroom

Welcome Reception hosted by Pepsi

Join us and have an “Epiphany”.  Let soulful chanteuse Chrisette Michele take you on a journey to a time when music had meaning and spoke volumes.  Cocktails and hors d’oeuvres will be served. Resort attire.

Friday, September 4

I.D. badge and wristband are non-transferable and MUST BE WORN to all functions for entry. If lost or stolen they will not be replaced.

REMINDER:

It’s College Day! Support your alma mater by wearing your school colors.

6:00 AM – 8:30 AM                                                                Mediterranean Porte-Cochere

Continental Breakfast hosted by QTG

Breakfast will be served to all participants.

6:00 AM                                                                                  Champions Gate Golf Club

Competitive Golf Tournament hosted by Callaway Golf Eagle Creek Golf Club

Tournament Golf Players should proceed to scheduled off-site courses.  Shuttles will depart promptly from Mediterranean Porte-Cochere at 6:15 AM for a 7:30 AM shotgun start.

The following golf contests will be taking place on the course:

The Callaway Closest to the Pin

The Callaway Longest Drive

The FedEx Most Accurate Drive.

6:30 AM – 6:00 PM                                                                Amarante

Golf & Tennis Challenge Tournament Staff Office

7:00 AM                                                                                  The Ritz Carlton Spa

Aetna Wake-up! Walk

Begin your day with Aetna and PepsiCo with an invigorating power walk that helps to maintain cardiovascular health and burn calories. Don’t forget to wear your walking shoes!

7:30 AM — 11:00 AM                                                             The Ritz Carlton Golf Club

Social Golf

Assigned tee times begin at The Ritz-Carlton Golf Club for the Social Golf participants.  All Social Golf participants must check in at The Ritz-Carlton Golf Club Pro Shop a ½ hour before their assigned tee time.

8:00 AM — 5:00 PM                                                                Palazzo A

Golf & Tennis Challenge Registration hosted by US Virgin Islands

All participants should stop by the check-in desk to receive tournament information and credentials, including a Polo Ralph Lauren gift bag.

Don’t forget to sign up for the following:

Aetna Health Workshops

Fitness Classes

3-on-3 Basketball Tournament hosted by Pepsi/Gatorade

Beginner’s Golf Clinic

Beginner’s Tennis Clinic

Volleyball Tournament

Brooklyn Belly Dance Boot Camp hosted by PepsiCo

Funk & Soul Yoga for Flexibility hosted by PepsiCo

To The Core hosted by PepsiCo

A reminder to all spa participants–If you have not signed up for your package treatments, please contact the spa directly.

8:00 AM — 1:00 PM                                                                Grand Cypress Racquet Club

Tournament Tennis and Social Tennis

The Tennis Challenge begins today.  The Fast Serve Contest will be from 8:00 AM — 8:30 AM.  Shuttles depart from Mediterranean Porte Cochere.  Box breakfast available to go. Shuttles run continuous loops on the ½ hour from the hotel beginning at 7:30 AM and ending at 1:30 PM.

8:00 AM – 7:00 PM                                                                The Ritz Carlton Spa

Mind, Body & Soul at the Spa hosted by PepsiCo

Make an appointment to cleanse mind, body and soul at the world renowned Ritz Carlton Spa.

8:00 AM — 9:00 AM                                                               Spa Pool

Spa Breakfast hosted by QTG

An assortment of fresh fruit and smoothies is served for spa participants.

8:30 AM — 10:45 AM                                                             The Ritz-Carlton Golf Club

Golf Academy Driving Range

Scheduled participants should report to The Ritz-Carlton Golf Club driving range.  Come tear up the turf and receive instruction from PGA professional Rodney Green.

9:00 AM – 10:00 AM                                                              Salon 6

Funk & Soul Yoga for Flexibility with Dr. Sunyatta Amen hosted by PepsiCo

Great for men and women, Dr. Sunyatta uses funky tunes and cool moves to help get your knees, back & hips loose & fluid!

9:30 AM — 11:30 AM                                                             Mediterranean Porte-Cochere

Ride & Drive hosted by Infiniti

Experience the luxury and be emotionally moved as Infiniti showcase their latest line of cars that inspire at every turn.

9:30 AM — 1:00 PM                                                                Mediterranean Porte-Cochere

Shopping Excursion hosted by American Express

American Express will host a shopping excursion to the Orlando Premium Outlets.  Participants are encouraged to do their shopping with the preferred card, American Express, and bring all receipts to the American Express trade show booth to participate in the “Show Me the Charges” promotion. Shuttle leaves the Mediterranean Porte-Cochere at 9:30am returning at 1:00pm.

10:15 AM — 11:15 AM                                                                       Salon 6

To The Core hosted by PepsiCo

This class is designed with your core in mind.  Through unique and fun resistance training you will enjoy a complete body workout that is both fun and energizing.

11:00 AM – 1:00 PM                                                              Grand Cypress Racquet Club

Tennis Academy

Let the lessons begin!  Our new Tennis Academy kicks off the Challenge with warm-ups, basic skill techniques and drills.  Shuttles depart from Mediterranean Porte Cochere Shuttles run continuous loops from the hotel beginning at 7:30 AM and ending at 1:30 PM.

Noon — 3:30 PM                                                                     Palazzo D-H

Hospitality Luncheon hosted by American Express

All participants are welcome!  At the luncheon you can enjoy a game of chess on our giant chess set or test your putting skills on our 17ft putting green. There will be trivia games, prizes and giveaways.

2:00 PM — 3:15 PM                                                                Salon 8

Using Social Media to Attract Customers hosted by OPEN from American Express

Businesses now have the power to leverage the Internet — search engines, blogs, social media — to reach customers more effectively. This includes connecting with customers where they hang out online and engaging in conversations about the topics most important to them. Social CRM (Customer Relationship Management) is all about joining the ongoing conversations our customers and prospects are already having and not trying to control them. It’s realizing that people like doing business with people they like and love doing business with people they trust. Facilitated by Brent Leary, Co-Founder of CRM Essentials, LLC, topics discussed will include:  How to use social media to connect with customers online; creating content to attract more customers to your business; Tools to help you manage and measure your social media efforts

2:30 PM — 3:30 PM                                                                J.W. Marriott Tennis Courts

Beginner’s Tennis Clinic

All participants are welcome.

3:00 PM — 4:00 PM                                                                Salon 6

Brooklyn Belly Dance Boot Camp! with Dr. Sunyatta Amen hosted by PepsiCo

Wake Up & Shake It Up! Move your hips with Sunyatta! Warm up for the rest of the day to hot hip hop, house and reggae beats.

3:00 PM – 6:00 PM                                                                 Coquina Ballroom

The Expo Zone

Stop by and check out the event sponsors and vendors’ products and services. Bid Whist, Poker, and Spade players come participate in our Gaming Lounge; have some fun with your fellow attendees!

Activities In The Expo Zone

3:00 PM — 4:00 PM

Artist Row

Have an eye for art? Acquire new works of art from artists across then nation in the new “Artist Row”.

3:30 PM — 5:30 PM

3-on-3 Basketball Tournament hosted by Pepsi/Gatorade

Hoop it up with the best of them. Prizes will be   awarded. All participants are welcome. Music provided by DJ Jon Quick.

4.00 PM — 6:00 PM

Sippin’ on the Green Cocktail Hour hosted by Pernod Ricard USA

Join us for afternoon cocktails.

3:30 PM — 4:30 PM                                                                The Ritz Carlton Golf Club Junior Golf Clinic                                                                     Driving Range

Ages 7-16 welcome.

4:30 PM — 5:30 PM                                                                The Ritz Carlton Golf Club

Adult Beginner’s Golf Clinic                                                  Driving Range

All participants welcome.

6:00 PM — 7:30 PM                                                                Salon 8

SLOW FLIRTING – Young Professionals Networking Lounge hosted by Microsoft

Interested in meeting someone new? Experience the thrill of Slow Flirting, facilitated by CFO (Chief Flirting Officer), Sabrina Lamb of FlirtingTime.com.  Two lucky couples who make a first impression connection will win reserved seating at tonight’s concert and the chance to meet and have their photo taken with Wyclef Jean.

8:30 PM — 11:30 PM                                                              Mediterranean Ballroom

We Want You to Know — A Night of Celebration hosted by Aetna

“We want you to know” that tonight is a celebration.  Introducing the global sounds of Wyclef Jean from Soul Music to Son Cubano and everything in between, tonight is guaranteed to be a celebration of life and all things good. Cocktails and hors’ d’oeuvres will be served. Resort casual attire.

Saturday, September 5

I.D. badge and wristband are non-transferable and MUST BE WORN to all functions for entry. If lost or stolen they will not be replaced.

REMINDER:

Today is Greek Day! Show off your Greek gear and your pride in your fraternity or sorority!

6:00 AM – 8:30 AM                                                                Mediterranean Porte-Cochere

Continental Breakfast hosted by QTG

Breakfast is served to all golf participants.

6:00 AM                                                                                  Grand Cypress Golf Club

Eagle Creek Golf Club

Competitive Golf Tournament Golf Course hosted by Callaway Golf

Tournament Golf players should proceed to scheduled off-site courses.   Shuttles will depart from Mediterranean Porte-Cochere promptly at 6:15 AM for an 7:30 AM shotgun start.

The following golf contests will be taking place on the course:

The Callaway Closest to the Pin

The Callaway Longest Drive

The FedEx Most Accurate Drive

6:30 AM – 6:00 PM                                                                Amarante

Golf & Tennis Challenge Tournament Staff Office

7:00 AM                                                                                  The Ritz Carlton Spa

Aetna Wake-up! Walk

Begin your day with Aetna and PepsiCo with an invigorating power walk that can help maintain cardiovascular health and burn calories. Don’t forget to wear your walking shoes!

7:30 AM — 11:00 AM                                                             The Ritz Carlton Golf Club

Social Golf

Assigned tee times begin at The Ritz-Carlton Golf Club for the Social Golf participants.  All Social Golf participants must check in at The Ritz-Carlton Golf Club Pro Shop a ½ hour before their assigned tee time.

8:00 AM – 7:00 PM                                                                The Ritz Carlton Spa

Mind, Body & Soul at the Spa hosted by PepsiCo

Make an appointment to cleanse mind, body and soul at the world renowned Ritz Carlton Spa

8:00 AM — 9:00 AM                                                               Spa Pool

Spa Breakfast hosted by QTG

An assortment of fresh fruit and smoothies will be served.

8:00 AM — 1:00 PM                                                                Grand Cypress Racquet Club

Tournament Tennis and Social Tennis

The Tennis Challenge continues today.  The Tennis Accuracy Contest is from 8:00 AM — 8:30 AM.  Shuttles depart from Mediterranean Porte Cochere.  Box breakfast available to go. Shuttles run continuous loops from the hotel beginning at 7:30 AM and ending at 1:30 PM.

8:00 AM — Noon                                                                     Palazzo A

Late Challenge Check-In

All participants should stop by the check-in desk to receive tournament information and credentials, including a Polo Ralph Lauren gift bag.

Don’t forget to sign up for the following:

Aetna Health Workshops

Fitness Classes

Beginner’s Golf Clinic

Beginner’s Tennis Clinic

Volleyball Tournament

Brooklyn Belly Dance Boot Camp hosted by PepsiCo

Funk & Soul Yoga for Flexibility hosted by PepsiCo

To The Core hosted by PepsiCo

A reminder to all spa participants–If you have not signed up for your package treatments, please contact the spa directly.

8:30 AM – 10:45 AM                                                              The Ritz Carlton Golf Club

Golf Academy Driving Range

Scheduled participants should report to The Ritz-Carlton Golf Club driving range.  Come tear up the turf and receive instruction from PGA professional Rodney Green.

9:00 AM — 10:00 AM                                                             Salon 6

Funk & Soul Yoga for Flexibility with Dr. Sunyatta Amen hosted by PepsiCo

Great for men and women, Dr. Sunyatta uses funky tunes and cool moves to help get your knees, back & hips loose & fluid!

9:30 AM — 10:30 AM                                                             J.W. Marriott Tennis Courts

Junior Tennis Clinic

Ages 7-16 welcome!

10:00 AM — 11:30 AM                                                                       Salon C

Healthy Cooking with Flava, Not Fat hosted by Aetna

Are you always on the go?  Is it a challenge to find enough time to prepare a well balanced meal?  Well we have the answer for you!  Join Aetna and Roniece Weaver for a cooking demonstration that will provide you with healthy tips, recipes and strategies for preparing quick meals that are low in fat, but full of flava!

10:15 AM — 11:15 AM                                                                       Salon 6

To The Core hosted by PepsiCo

This class is designed with your core in mind.  Through unique and fun resistance training, you will enjoy a complete body work out that is both fun and energizing.

11:00 AM — 1:00 PM                                                              Grand Cypress Racquet Club

Tennis Academy

Our new Tennis Academy challenges our beginners to learn, play and have fun!  Shuttleswill depart from the Mediterranean Porte-Cochere and run continuous loops from the hotel beginning at 7:30 AM and ending at 1:30 PM.

Noon – 3:30 PM                                                                      Palazzo D-H

Hospitality Luncheon hosted by American Express

All participants are welcome!  At the luncheon you can enjoy a game of chess on our giant chess set or test your putting skills on our 17ft putting green. There will be trivia games, prizes and giveaways.

2:00 PM — 3:00 PM                                                                Salon 7

Recession Proof Your Home hosted by Liberty Mutual

Liberty Mutual invites you to a workshop that will provide the tools and information on how to best protect your high value items.  Visit us for a workshop on how you can Recession Proof your Home and receive a free Auto and Home consultation.  Also, each workshop attendee will receive a free gift.

2:00 PM — 4:00 PM                                                                Salon 6

Get the 411 On Your Health hosted by Aetna

If someone asked you for your phone number or social security number, you could rattle them off in a second.  But, what about the numbers that matter to you most — cholesterol, glucose, blood pressure and body fat.  Join Aetna and Fortitude as we conduct health screenings to help you dial into your personal health directory and more.

2:30 PM — 3:30 PM                                                                J.W. Marriott Tennis Courts

Beginner’s Adult Tennis Clinic

All participants are welcome.

3:00 PM – 6:00 PM                                                                 Palazzo Pre-Function

The FedEx Shipping Center

FedEx offers shipping services for your convenience.

3:00 PM — 6:00 PM                                                                Salon C

Young Professionals Networking Lounge hosted by Microsoft

Join Microsoft inside the Young Professionals Networking Lounge and learn about possible career opportunities with one of the nations largest software companies.

3:00 PM – 6:00 PM                                                                 Coquina Ballroom

The Expo Zone

Stop by and check out the event sponsors and vendors’ products and services. Bid Whist, Poker, and Spade players come participate in our Gaming Lounge; have some fun with your fellow attendees!

Activities in The Expo Zone

3:00 PM — 4:00 PM

Artist Row

Have an eye for art?  Acquire new works of art from artists across the nation in the new “Artist Row”.  Live Auction.

3:15 PM — 4:15 PM                                                                Del Lago 3&4

Brooklyn Belly Dance Boot Camp! with  Dr. Sunyatta Amen hosted by PepsiCo

Wake Up & Shake It Up! Move your hips with Sunyatta! Warm up for the rest of the day to hot hip hop, house and reggae beats.

4:00 PM – 6:00 PM

Sippin’ on the Green Cocktail Hour hosted by Pernod Ricard USA

Join us in the Foyer for afternoon cocktails.

4:30 PM — 5:30 PM                                                                The Ritz-Carlton Golf Club

Adult Beginner’s Golf Clinic                                                  Driving Range

All participants welcome.

4:30 PM – 6:00 PM                                                                 The Ritz Carlton Golf Court

Golf Academy On-Course Instruction                                   Staging Area

Golf Academy participants will have a chance to learn their way around the golf course from PGA professionals of the Rodney Green Golf Academy.

9:00 PM — 1:00 AM                                                                Mediterranean Ballroom

An Evening of Inspiration hosted by Infiniti

Tonight’s “Inspired Performance” is entirely up you. Be the star of the show as you are led by the sounds of The Diabolical DJ Biz Markie spinning on the one’s and two’s. Cocktails and dessert will be served. Resort casual attire recommended.

Sunday, September 6

I.D. badge and wristband are non-transferable and MUST BE WORN to all functions for entry. If lost or stolen they will not be replaced.

6:00 AM – 8:30 AM                                                                Mediterranean Porte-Cochere

Continental Breakfast hosted by QTG

Breakfast is served for all golf and golf school participants.

6:00 AM                                                                                  Champions Gate Golf Club

Competitive Golf Tournament hosted by Callaway Golf Grand Cypress Golf Club

Tournament Golf players should proceed to scheduled off-site courses.  Shuttles will depart promptly from Mediterranean Porte-Cochere at 6:15 AM for an 7:30 AM shotgun start.

The following golf contests will be taking place on all courses:

The Callaway Closest to the Pin

The Callaway Longest Drive

The FedEx Most Accurate Drive

6:30 AM – 7:00 AM                                                                Salon 8

Sunrise Church Service

Join us for an early morning prayer service.

7:00 AM                                                                                  The Ritz Carlton Spa

Aetna Wake-up! Walk

Begin your day with Aetna and PepsiCo with an invigorating power walk that can help maintain cardiovascular health and burn calories. Don’t forget to wear your walking shoes!

8:00 AM – 7:00 PM                                                                The Ritz Carlton Spa

Mind, Body & Soul at the Spa hosted by PepsiCo

Make an appointment to cleanse mind, body and soul at the world renowned Ritz Carlton Spa.

8:00 AM — 9:00 AM                                                               Spa Pool

Spa Breakfast hosted by QTG

An assortment of fresh fruit and smoothies will be served.

7:30 AM — 11:00 AM                                                             The Ritz Carlton Golf Club

Social Golf Hosted by Callaway Golf

Assigned tee times begin at The Ritz-Carlton Golf Club for the Social Golf participants.  All Social Golf participants must check in at The Ritz-Carlton Golf Club Pro Shop a ½ hour before their assigned tee time.

8:00 AM — Noon                                                                     Grand Cypress Racquet Club

Tennis Tournament

Calling all Tournament Tennis and Social Tennis participants!  Let the Co-ed Team competitions begin!   Teams will be formed based on skill level and gender.  All participants must be present by 8:30 AM in order to play.  Box breakfast available to go.  Shuttles run continuous loops from the hotel beginning at 7:30 AM and ending at 1:30 PM.

8:30 AM – 10:45 AM                                                              The Ritz-Carlton Golf Club

Golf Academy Driving Range

Scheduled participants should report to The Ritz-Carlton Golf Club driving range.  Come tear up the turf and receive instruction from PGA professional Rodney Green.

9:00 AM — 10:00 AM                                                             Salon 6

Funk & Soul Yoga for Flexibility with Dr. Sunyatta Amen hosted by PepsiCo

Great for men and women, Dr. Sunyatta uses funky tunes and cool moves to help get your knees, back & hips loose & fluid!

10:00 AM — 2:00 PM                                                              Palazzo A

Golf & Tennis Challenge Tournament Staff Office

10:30 AM — 12:30 PM                                                                        Sand Volley Ball Court

Volleyball Tournament

Seeking Challengers for our first ever volleyball tournament. Come have a blast!  All participants welcome.

11:00 AM — 1:00 PM                                                              Grand Cypress Racquet Club

Tennis Academy

Our new Tennis Academy challenges our beginners to learn, play and have fun!  Shuttles will depart from the Mediterranean Porte-Cochere and run continuous loops from the hotel beginning at 7:30 AM and ending at 1:30 PM.

11:00 AM — 12:00 PM                                                                        Salon 6

Mind Body Flow hosted by PepsiCo

Achieve a mind and body connection by combining stretching, dance and Pilates.

Noon – 3:30 PM                                                                      Palazzo D-H

Hospitality Luncheon hosted by American Express

All participants are welcome!  At the luncheon you can enjoy a game of chess on our giant chess set or test your putting skills on our 17ft putting green. There will be trivia games, prizes and giveaways.

1:30 PM — 3:30 PM                                                                The Ritz Carlton Golf Club Golf Golf Academy 9-Hole Tournament                                        Staging Area

Scheduled participants should report to the golf staging area at the Ritz Carlton Golf Club.

2:00 PM — 3:30 PM

Release Your Brilliance — Creating Your Personal Manifesto Salon 8

with Simon T. Bailey

Every individual possesses brilliance — potential, insight, genius, innovation and ideas — just waiting to be released.  Release Your Brilliance, based on Simon T. Bailey’s new book and his life’s work, is for anyone who wants to live life by design rather than by accident.  This is an inspiring action-oriented program that leads to real change and results.

2:30 PM — 3:30 PM                                                                J.W. Marriott Tennis Courts

Beginner’s Tennis Clinic

All participants are welcome.

3:00 PM – 6:00 PM                                                                 Palazzo Pre Function

The FedEx Shipping Center

FedEx offers shipping services for your convenience.

3:00 PM — 6:00 PM                                                                Salon C

NETWORKING FAREWELL – Young Professionals Networking Lounge hosted by Microsoft

Take this time to ensure you exchanged business cards with all the new friends and potential business associates you made over the weekend.  Lawrence Cooke will give you key points on how to maintain and utilize those contacts for future endeavors.  Don’t forget to STAY IN TOUCH!

3:00 PM – 6:00 PM                                                                 Coquina Ballroom

The Expo Zone

Stop by and check out the event sponsors and vendors’ products and services. Bid Whist, Poker, and Spade players come participate in our Gaming Lounge; have some fun with your fellow attendees!

Activities in the Expo Zone

3:00 PM — 4:00 PM

Artist Row

Have an eye for art?  Acquire new works of art from artists across the nation in the new “Artist Row”.

4:00 PM — 5:30 PM

Sippin’ on the Green Cocktail Hour hosted by Pernod Ricard USA

Join us in the foyer for afternoon cocktails.

4:00 PM — 5:30 PM                                                                The Ritz-Carlton Golf Club

Golf Academy 9-Hole Tournament Golf Staging Area

Scheduled participants should report to the golf cart staging area at The Ritz-Carlton Golf Club.

7:00 PM – 11:00 PM                                                               Mediterranean Ballroom

Gala Awards Dinner & Concert

You’ve played hard, now it’s time to be rewarded. Applaud the winners of the 2009 Black Enterprise/Pepsi & Golf & Tennis Challenge and after the awards enjoy the smooth sounds of R&B crooner Joe and the incomparable Chico DeBarge…Sports jacket preferred.

11:00 PM — 2:00 AM                                                              Mediterranean Ballroom

Final Rendezvous hosted by Pernod Ricard USA

Come party with us as we bring the event to a sizzling close with DJ Jon Quick.

Monday, September 7

7:00 AM – 1:00 PM                                                                Palazzo Pre-Function

The FedEx Shipping Center

For your convenience, FedEx offers shipping services at the registration alcove.

Noon

Check-out/Departure

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