Management Tip: How to Facilitate Healthy Conflict in the Workplace

Avoiding disagreements or hiding from them can do more damage than good

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It’s always unfortunate when a valuable employee leaves a company due to faulty leadership and toxic environment, or a small conflict erupts into a full-on crisis. Healthy conflict is a reality in the business world, but how do you manage it as a boss?

Forbes contributor David Roth says that having conflict in the workplace isn’t always such a bad thing, but when managers take a hands-off approach, it can snowball into a major disaster that could have been avoided. He writes:

Here are 5 things I’ve learned about healthy conflict:

  1. It’s built on the rules and code of ethics established as part of company culture. These must be built into your into your company’s cultural DNA from day one on a foundation of trust and respect.
  2. Team members must get away from finger-pointing and work toward perceiving, understanding, and respecting where others are coming from.
  3. Everyone’s opinions matter. They must be able to express them without fear of being bullied.

Read more at Forbes …